St. Luke's General Surgery
General Surgery • Lewistown, PA
What patients say
Patients praise
- doctors described as professional, thorough, and kind
- positive feedback regarding clear explanations of treatments and options
- some patients feel their concerns are well-recognized and addressed
- favorable comments about helpful and accommodating staff in some departments
Common complaints
- instances of perceived rude or dismissive communication from some staff/providers
- reports of administrative or billing issues
- some negative general hospital experiences involving impatience with children
In patients' words
"Dr Anderson explained everything very thoroughly. I didnt feel rushed to make any treatment decisions and he explained all options well. He was understanding, kind, and made sure that the information was understood."
— WebMD review for Dr. Gregory Anderson"I am just so pleased with everyone I came in contact with. I have never had one worker in any department be anything but wonderful and accommodating."
— Geisinger provider profile review for Dr. Christopher J. Buzas"First time seeing this doctor and he was very rude, dismissive and condescending. Made me feel inferior when all I was looking for was effective treatments for my pain."
— Healthgrades review for a provider at Geisinger St. Luke's HospitalMore clinics in Lewistown
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Patients praise: Individual surgeons often receive high patient ratings for care and expertise · Many patients report positive surgical outcomes and compassionate care from providers.
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Patients praise: high patient satisfaction for specific surgeons (e.g., 5-star ratings) · appreciation for thorough follow-ups and time taken by certain providers.
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Patients praise: Friendly and professional staff · Clear explanations of medical conditions and treatments.
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Patients praise: Pleasant demeanor · Thorough care.
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Patients praise: High levels of patient satisfaction with communication and listening skills · Physicians perceived as caring, compassionate, and thorough.
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Patients praise: Some anesthesiology-related experiences described as saving lives/being attentive (e.g., Dr. Hawson noticed abnormal labs during anesthesia and helped lead to early cancer diagnosis) · Positive patient-relationship experiences reported for the hospital (e.g., “Made me feel like his only patient. Very caring.”).
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