Cancer Care | Montana - Benefis Health System
Cancer Care • Lewistown, MT
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (based on 352 HCAHPS surveys) (352 surveys for overall hospital rating)
- Yelp: 21 reviews (overall rating not explicitly averaged) (21 reviews)
What patients say
Patients praise
- solid MIPS quality scores across the system
- convenient urgent care availability in Lewistown
- high willingness of patients to recommend the system overall
Common complaints
- billing and collection errors and disputes
- allegations of mistreatment and poor patient communication in specialized clinics
- concerns regarding referral practices and transparency
- long wait times for appointments
In patients' words
"they can not figure out their billing. if you do get good care they are certain to mess something up and later make you pay the bill twice."
— Yelp review of Benefis Health System"They do not care. They do not know their patients. They do not review the records."
— Pain News Network article featuring patient allegations regarding a Benefis pain management clinic
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