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ChangePoint Behavioral Health

Substance Use CounselingLewiston, ID

★★★★☆3.9/54 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.0 out of 5 stars (4 reviews)
  • Recovered.org: 3.69 out of 5 stars (not specified (Trustscore))

What patients say

Patients praise

  • Highly praised by some clients for compassionate and professional counseling staff.
  • Reported effectiveness in helping individuals manage substance use and develop life skills.
  • Community-centered approach that assists with housing and employment resources.

Common complaints

  • Some patients expressed dissatisfaction, perceiving the facility as being more focused on compliance for probation and parole rather than genuine recovery support.

In patients' words

"ChangePoint not only saved my life they helped me get a better life than I had ever known. I always felt respected and cared for."

ChangePoint official website (Client Testimonial)

"This place is awful!!. Don't go there! Not a treatment facility but more of a baby sitter for probation and parole. They do not care about you and your recovery."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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