Primary Care & Family Medicine | Lewiston, ID
Internal Medicine • Lewiston, ID
What patients say
Patients praise
- Providers who take time to listen to patients and address concerns
- Comprehensive and personalized care approaches
- Professional, knowledgeable, and empathetic medical staff
- High satisfaction with individual provider bedside manner
Common complaints
- Difficulty reaching the office by phone or getting return calls
- Inconsistent or poor administrative support/reception experience
- Reports of dismissive bedside manner from some staff members
- Long wait times for appointments
In patients' words
"The current receptionist at this practice is not doing their job properly. They do not answer the phone. They don't call back. It has taken two weeks to attempt to make an appointment here and the receptionist never called back..."
— Demean Family Medicine patient complaint"Some of the doctors and nurses here are terrible with bedside manner... Arrived at 330, appointment at 340, waited 30 minutes, asked reception about wait time. All down hill from there. Felt they were dismissive..."
— TriState Clearwater Medical Clinic patient complaintMore clinics in Lewiston
Internal Medicine in Lewiston, ID - ProviderMatch
Patients praise: Professional and knowledgeable staff · Compassionate care reported for specific providers.
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Patients praise: Highly knowledgeable and thorough medical care provided by Dr. Kurt Bailey · Friendly, professional, and welcoming office staff.
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Patients praise: Compassionate and empathetic care from staff and providers · Knowledgeable and professional medical team.
Lembi Che, DNP, FNP-BC
Patients praise: Compassionate and empathetic care providers · Thorough listening skills and unhurried appointments.
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