Primary Care - Lewiston - ID - St. Joseph Regional Medical Group
Primary Care • Lewiston, ID
Ratings by platform
- St. Joseph Regional Medical Group website: 4.9/5 stars across 322 ratings (Primary Care group) (322)
- Birdeye: 5/5 stars (Family Practice clinic) (2)
- Birdeye: 3/5 stars (Internal Medicine clinic) (2)
What patients say
Patients praise
- high ratings for individual providers in family medicine and other specialties
- patients appreciate providers who are compassionate, listen actively, and provide clear explanations
- reports of efficient, timely care with manageable wait times in some clinic settings
Common complaints
- difficulties with administrative communication and customer service responsiveness
- reports of patients being dropped by providers without adequate transition or transfer plans
- patient experience ratings for the hospital facility are mixed, with some metrics below national averages
In patients' words
"Amy was compassionate, listening to everything that has happened to me in the past year... She not only listened with sympathy, she was empathetic and helped me a lot."
— Patient review for Amy Johnson, MSN, AGNP-C"Will take you on as a new patient, get halfway through a diagnosis, and then drop you without even trying to transfer you to another doctor."
— Patient review for St. Joseph Clinics - Internal Medicine"I have had difficulties getting messages and service requests. I've called St Joe's repeatedly with no response. Horrible customer service."
— Yelp review for St. Joseph Regional Medical CenterMore clinics in Lewiston
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Patients praise: professional and caring medical staff · excellent doctor and nursing care during surgical procedures.
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