Central Maine Family Practice
Primary Care • Lewiston, ME
Ratings by platform
- Yahoo Local: 2.0/5
What patients say
Patients praise
- Some patients report fast and courteous care from specific providers
- Some patients have had positive experiences with routine care like check-ups and vaccines
- Some providers are described as knowledgeable and easy to talk to
Common complaints
- Difficulty scheduling appointments and long wait times for appointments
- Poor customer service, including difficulty reaching the practice by phone and lack of callbacks
- Issues with prescription refill requests
- Perceived lack of organization and staff shortages
- Concerns about the quality of follow-up care and communication from some providers
In patients' words
"Literally the worst customer/patient service I've ever received. ... It takes TWO MINUTES of your life to just say yes refill the meds I’ve also gone in for my appointment on time and sat in the room NOT the waiting room for an hour bored out of my mind and not even a sorry."
— a-better-place.com"Customer Service at Central Maine Family Practice is the same at all CMMC locations, it is terrible. You can't get thru to them on the phone, they don't call you back for hours..."
— Yahoo Local"Fast and courteous care. Excellent! Highly recommend CMMC Family Practice, Dr. Cloutier, and Renee!"
— Yahoo LocalMore clinics in Lewiston
Central Maine Heart Associates
Patients praise: professional and caring medical staff · excellent doctor and nursing care during surgical procedures.
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