Gastroenterology Lewes
Gastroenterology • Lewes, DE
Ratings by platform
- Healthgrades, Vitals: 3.7 to 4.6 out of 5 stars (varying by specific physician) (Multiple ratings across platforms (e.g., 9 ratings for Dr. Wilkinson, 5 ratings for Dr. Wilkinson on Vitals))
- WebMD, US News & World Report: 4.0 to 5.0 out of 5 stars (57 to 58 reviews)
- Healthgrades: 4.5 out of 5 stars (15 reviews)
What patients say
Patients praise
- Physicians are frequently described as knowledgeable, professional, compassionate, and attentive
- Patients express high satisfaction with the actual medical procedures and quality of clinical care received
- Doctors often take the time to listen and thoroughly explain diagnoses and treatment plans
Common complaints
- Significant difficulty scheduling appointments, including long wait times and unresponsive office staff
- Reports of rude, uncaring, or unhelpful administrative communication
- Occasional concerns regarding lack of follow-up on test results or procedures
- Reports of billing issues or unexpected facility fees
In patients' words
"I had an emergency endoscope. Dr Wilkinson and his team were top notch. I felt safe, comfortable, listened too, and respected. He listened to my concerns and issues. I did not feel rushed or dismissed. He is very nice and compassionate. I felt he really cared, as did his team."
— Vitals (Dr. Mark Wilkinson)"Dr Caruso seems fine but his scheduling staff is horrible! They don't return calls, blame each other for not returning calls or scheduling accurate dates. The staff at the Colonoscopy office was superb when I finally got an appointment."
— WebMD (Dr. Richard Caruso)"While I like the physician I see and feel he is attentive, I have found the front end staff rude and non-caring. To schedule an appointment is virtuously impossible. Call for an urgent problem and you will get an appointment 2-3 months later. Response time to return calls is extremely poor."
— USCompanies.net (Beebe Gastroenterology Associates)More clinics in Lewes
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