
Heart and Health Medical
Primary Care • Levittown, NY
What patients say
Patients praise
- Physicians described as thorough, patient, and knowledgeable
- Strong rapport with primary care providers who listen to concerns and explain treatments clearly
- Appreciation for doctors who provide personalized, long-term care management
Common complaints
- Poor office communication, specifically regarding test results and phone responsiveness
- Frustrating scheduling experiences, including repeated appointment cancellations
- Reports of dismissive behavior from clinical staff and perceived lack of genuine care
- Concerns regarding billing practices and unnecessary services being pushed
In patients' words
"They are dismissive of your concerns, do not follow up on care, submit pre-authorizations without medical documentation and when you ask a question they tell you to go see someone else... Horrendous."
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