
Pulmonary Medicine (Lungs & Breathing)
Pulmonology • Leominster, MA
Ratings by platform
- Facebook (Mass Lung & Allergy): 92% recommend (20 reviews)
- FindATopDoc (Dr. Payam Aghassi): 4.0 out of 5 stars (17 reviews)
- Healthgrades (Dr. Plutarco Castellanos): 4.7 out of 5 stars (6 reviews)
- Healthgrades (Dr. Ali Khodabandeh): 3.0 out of 5 stars (2 reviews)
- WebMD (Dr. Ryan Chua): 5.0 out of 5 stars (1 review)
What patients say
Patients praise
- Knowledgeable and compassionate physicians
- High patient recommendation rates for specific doctors
- Effective diagnosis and treatment
Common complaints
- Incompetent office staff management
- Difficulty reaching human staff by phone
- Poor communication regarding appointments or referrals
In patients' words
"I would highly recommend Dr. Castellanos as a Pulmonologist. He is very competent at his job and will get the job done. He is also very caring with his patients and always ensure you understand what procedure will be done."
— Healthgrades"Incompetent Office Staff & Manager Received voicemail to return call. I called back but NO human-ONLY multiple options to leave messages... Instead of using this information to improve patient experience, she suggested I find a new provider!"
— Vitals"I have found Dr. Chua to be knowledgeable, thoughtful, compassionate and an excellent physician. I would recommend him to my family and friends."
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