Welcome | Family Medical | Leominster, MA 01453
Primary Care • Leominster, MA
Ratings by platform
- Various third-party review sites: 2.8/5 (65-304 across different platforms)
What patients say
Patients praise
- Many long-term patients express loyalty and satisfaction, particularly with specific providers like Becky Johnston
- Positive feedback regarding professional, friendly, and helpful staff members
- Commendations for comprehensive, efficient, and compassionate care for families and maternity services
Common complaints
- Issues with administrative efficiency and communication, including difficulty scheduling appointments and transferring records
- Complaints regarding bedside manner and lack of compassion from some providers
- Experiences involving misdiagnosis or perceived inadequate care leading to emergency room visits
- Frustration over limited availability and high costs for appointments
In patients' words
"This office is completely unprofessional, and it is very clear that NONE of the staff have any communication with one another. Their office manager is evidently awful at managing."
— Third-party review platform user feedback"I have been a member of this practice for many years. I have been extremely happy with everyone and always treated extremely well. Nurses return calls in a timely basis and everyone is always very helpful!"
— Family Medical official website patient testimonialsMore clinics in Leominster
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