AFA OB/GYN | Listening to you to deliver the right care for you
Obstetrics and Gynecology • Leominster, MA
Ratings by platform
- Healthgrades: 4.5/5 (based on 8 reviews for a provider at the practice) (8)
What patients say
Patients praise
- Positive experiences with clinical staff (providers, nurses, and midwives)
- Reports of feeling listened to and comfortable during consultations
- Providers noted as being knowledgeable, helpful, and kind
Common complaints
- Difficulties with telephone communication and scheduling appointments
- Long wait times on the phone
- Concerns regarding administrative staff responsiveness and customer service
- Challenges with insurance verification and billing processes
In patients' words
"I have never had a positive gyn experience until I came here. They are seriously the kindest people... 10/10 would recommend."
— LocalityBiz user review"They claim to be busy... Being on hold for 30+ mins is wild. They have trouble scheduling necessary appts... the staff is plain rude."
— LocalityBiz user review"I'm not even a patient yet. I wanted to be until I found it extremely difficult to communicate with this office... 7 calls later, I gave up. No-one answered."
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