UMass Memorial Medical Group - HealthAlliance Nephrology
Nephrology • Leominster, MA
Ratings by platform
- UMass Memorial Health physician profile pages: 4.9/5 stars across several providers (e.g., Dr. Shih, Dr. Noroian, Dr. Otero Palacios) (Hundreds of aggregated ratings across providers)
- U.S. News & World Report (Hospital level): 2/5 stars (Based on HCAHPS inpatient survey data)
What patients say
Patients praise
- Individual nephrologists at the Leominster practice receive high ratings from patients, frequently averaging 4.8 to 4.9 out of 5 stars
- Patients have highly recommended specific nephrology providers at the 50 Memorial Drive location
Common complaints
- Hospital-wide patient experience ratings for HealthAlliance-Clinton Hospital are lower than national averages in categories like communication and staff responsiveness
- Some clinical quality and safety-of-care metrics for the associated hospital campus have been reported as below national benchmarks
In patients' words
"Dr. Gary O. Noroian is highly recommended by patients."
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