BHS Urgent Care - Lenox
Urgent Care • Lenox, MA
Ratings by platform
- Birdeye / Yelp aggregate: 4.0/5.0 stars (166 total reviews (aggregate across network sites))
What patients say
Patients praise
- Professional and caring staff
- Clean, modern, and spacious facilities
- Quick check-in and efficient service compared to ER wait times
- Convenient walk-in availability
Common complaints
- Strict registration cut-off times
- Frustration with office staff/communication issues
- Occasional misdiagnosis concerns
In patients' words
"To all at BHS Urgent Care on East St. Thank you very much for the Quick, Professional, Caring treatment I received on Friday 10-23-2020."
— Birdeye/Patient Review"They will absolutely not see you after 7 pm. Not 7:01 , 7:02. Not even if your six year old child is bleeding. Oh, and they will have an attitude about it."
— Yelp/Patient Review"I have always had an excellent experience. I have never had to wait too long, staff... was efficient and pleasant."
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