Berkshire Health Systems Urgent Care, Lenox
Urgent Care • Lenox, MA
Ratings by platform
- Yelp (for Lenox location): 3.9/5 (18)
- Birdeye (primarily Pittsfield): 4.0/5 (166)
What patients say
Patients praise
- Quick, professional, and caring medical treatment
- Clean, modern, and well-maintained facilities
- Fast diagnosis and efficient check-in process
- Friendly and helpful medical staff
Common complaints
- Difficulty with patient portal password resets and unresponsive support
- Reports of unprofessional, rude, or aggressive behavior from specific staff members
- Concerns regarding medical care discrimination in broader Berkshire Health Systems locations
In patients' words
"Clean, neat, spacious, new. Super friendly, careful, professional staff"
— Yelp user review for Lenox location"Thank you very much for the Quick, Professional, Caring treatment I received... On the Mend"
— Birdeye user review for BHS Urgent Care"Berkshire Patient Portal fails to respond, leaving me locked out of access to medical info... Repeated calls and emails to support received no response."
— PissedConsumer review for BHS system generallyMore clinics in Lenox
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