Urgent Care, Telehealth, & Walk-In Clinic | Patient First Leesburg
Urgent Care • Leesburg, VA
Ratings by platform
- Birdeye: 3.8/5 (1,034)
- Yelp (via Apple Maps/Yelp search): 2.4/5 (156)
What patients say
Patients praise
- Recognized as a “Best Urgent Care” provider in local publications
Common complaints
- Long wait times
- Poor patient-staff interactions and rude customer service
- Concerns regarding the thoroughness of medical examinations
- Dissatisfaction with billing practices and clerical errors
- Perceived lack of care in treatment plans
In patients' words
"Sadly, I’ve never had a medical professional treat me as rudely and disrespectfully as the receptionist... There was some confusion on insurance information... causing a terrible and rude attitude..."
— Birdeye Review"The wait was over 3 hours, on a Wednesday at 1pm. Egregious. Go anywhere but here."
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