Primary Care | Services | Alice Peck Day Memorial Hospital
Primary Care • Lebanon, NH
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall patient satisfaction rating) (208 patient surveys)
- Healthgrades: 90% of patients rated 9 or 10, 92% would recommend (Not specified (Healthgrades aggregated))
What patients say
Patients praise
- strong patient recommendation rates (approx 92%)
- effective communication with nurses and doctors reported above average
- professional and supportive staff experiences
- favorable wait times mentioned in some feedback
- overall high-performing status for various medical procedures
Common complaints
- concerns regarding perceived limitations in listening skills of some providers
- occasional reports of administrative friction during care transitions
- quietness of the hospital environment rated slightly below national averages
In patients' words
"The entire staff was professional and supportive throughout."
— Healthgrades user review"Dr Little's listening skills and curiosity are weak and/or his time is too limited."
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