Find A Doctor - ProHealth Physicians In Connecticut
Primary Care • Lebanon, CT
Ratings by platform
- Birdeye (Manchester location): 2.5/5 stars (234 reviews)
- Birdeye (Unionville location): 2.8/5 stars (112 reviews)
- Birdeye (Southington location): 3.9/5 stars (22 reviews)
- Birdeye (Meriden location): 2.8/5 stars (65 reviews)
What patients say
Patients praise
- High quality of care and thoroughness from specific doctors and APRNs
- Professional and kind clinical staff and medical assistants
- Effective communication through digital tools like MyChart
- Long-term patient relationships (multi-year care)
Common complaints
- Long wait times on the phone and difficulty reaching staff
- Issues with billing and miscoded tests
- Frustration with front-office communication and rudeness
- Poor bedside manner reported by some patients
- Challenges with appointment availability and scheduling
In patients' words
"I've been with ProHealth for years. Lately, it's gone downhill fast! I rarely call, but I had some questions regarding upcoming service, and no one answers the phone!!! You get a menu, pick your option, and wait on hold."
— Birdeye review (Farmington)"I have had wonderful experiences at this Farmington practice! Dr. Wells is caring and a great listener to my needs and concerns... She has responded to my questions on line in My Chart immediately."
— Birdeye review (Unionville)More clinics in Lebanon
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