Primary Care for Children - Dartmouth-Hitchcock Medical Center
Pediatrics • Lebanon, NH
Ratings by platform
- Birdeye (Aggregate of Google/Birdeye): 3.3 out of 5 stars (based on 737 reviews) (737 reviews)
- U.S. News & World Report (Patient Experience Score): 4 out of 5
What patients say
Patients praise
- Caring and accommodating clinical staff reported by some patients
- Positive patient ratings for individual pediatricians
- Generally high scores for communication and facility quality in hospital-wide assessments
Common complaints
- Difficulty with appointment scheduling and cancellations
- Perceived lack of personalized care or communication from staff
- Concerns regarding billing practices and costs for medical services
In patients' words
"They cancel appointments you have to book out months in advance and give no notice... their administrative side will hang up on you, belittle you, and ignore your concerns."
— Birdeye user review"My complaint is that I should not have been billed for lab work for rapid tests... asking for extra testing... without the information of the extreme costs, is predatory behavior."
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