Occupational Therapy | Services - Alice Peck Day Memorial Hospital
Occupational Therapy • Lebanon, NH
Ratings by platform
- Momentary Labs: 4★ overall patient satisfaction rating (CMS HCAHPS) (208 patients (completed patient surveys))
- US News: 95% of patients would recommend/willingness metric reported (Not specified in provided snippet)
- NH Health Cost (HCAHPS-derived): Patient Experience: 9 out of 10; 92% would recommend (Not specified in provided snippet)
- Yelp: Positive narrative feedback about staff friendliness and short wait times (Not specified in provided snippet)
What patients say
Patients praise
- Friendly/welcoming staff
- Short wait times (under 10 minutes mentioned)
- High patient experience scores and recommendation rates (around 92% would recommend; 9/10 patient experience)
- Strong nurse and doctor communication metrics
Common complaints
- Quietness/room environment not always rated as consistently quiet (only ~57% 'always quiet' in one summary)
- At least one complaint-style review about a provider refusing to see a patient during a scheduled visit
In patients' words
"“The entire staff is very friendly and welcoming. Also, the wait time has always been less than ten minutes for me. It's scary. I never feel rushed at my appts.”"
— Yelp listing for Alice Peck Day Memorial Hospital"“Patient Experience. 9 out of 10. Patients would recommend this hospital (92%).”"
— NH Health Cost - patient experience summary"“Highly advise against seeing this provider. He refused to see us during a scheduled visit and did not provide a reason...”"
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