Search Results | Find a Provider | Dartmouth Health
Internal Medicine • Lebanon, NH
Ratings by platform
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (737 reviews)
- Yelp: 2.1 out of 5 stars (160 reviews)
- Birdeye: 1.4 out of 5 stars (108 reviews (Dartmouth Hitchcock Clinics Heater Road))
What patients say
Patients praise
- High patient willingness to recommend (90% reported)
- Recognized as the top hospital in New Hampshire by U.S. News & World Report
- Positive experiences noted with many specific physicians, nurses, and clinicians
- High reported patient satisfaction rates in certain internal/industry metrics (97%)
Common complaints
- Difficulty scheduling and canceling appointments without notice
- Long wait times to speak with staff via telephone
- Dissatisfaction with administrative and billing department responsiveness
- Perceived understaffing affecting quality of care
- Negative bedside manner or communication issues with certain staff
In patients' words
"They cancel appointments you have to book out months in advance and give no notice. They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns."
— Birdeye reviewer"We've gotten very good care at Dartmouth-Hitchcock Medical Center in Lebanon, from many physicians, Registered Nurses, and other clinicians. The non-clinical staff are, generally, helpful, although, there can be long waits to talk to someone on the telephone."
— Yelp reviewerMore clinics in Lebanon
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