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Gastroenterology • Lebanon, NH
Ratings by platform
- Birdeye: 3.3/5 (737)
- Yelp: 2.1/5 (160)
- Birdeye (Heater Road Clinic): 1.4/5 (108)
- Birdeye (Internal Medicine): 4/5 (50)
What patients say
Patients praise
- Highly educated and caring medical professionals (Internal Medicine)
- Strong rankings in specialized care (e.g., Cancer, Heart, Orthopedics)
- High outpatient recommendation rates
Common complaints
- Appointment scheduling delays and cancellations
- Poor administrative and billing communication
- Perceived lack of care or attention from staff
- Incompetence in specific departments (e.g., physical therapy)
In patients' words
"They do NOT care about you. Have been told multiple times that my care is not important to them. If you want an appointment with neurology just forget it. They cancel appointments you have to book out months in advance and give no notice."
— Birdeye user review"The billing department doesn’t know anything and the front desk people don’t know anything. I was charged for all these appointments after confirming many times that my appointments would be covered."
— Birdeye user review for Heater Road ClinicMore clinics in Lebanon
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