Best Family Dentist & Orthodontist in Lawrence, MA
Pediatric Dentistry • Lawrence, MA
Ratings by platform
- Birdeye (aggregating Google reviews): 3.2 out of 5 stars (29 reviews)
- Facebook (Dental Bright): 86% recommend (23 reviews)
What patients say
Patients praise
- Friendly and welcoming staff
- Gentle approach helpful for anxious patients
- Effective treatment plans and satisfactory aesthetic results
- Efficient and accommodating scheduling
- Family-friendly atmosphere including pediatric amenities
Common complaints
- Reports of unhygienic conditions including reused dental equipment
- Concerns regarding poor office management and front desk service
- Questionable medical necessity of procedures and high re-billing rates for restorations identified in state audits
- Reports of unpleasant office environments
In patients' words
"I have such a fear of the dentist, this office has helped curb my anxiety. Dr. Schafft is so gentle, has a great bedside manner."
— Patient testimonial for Children & Family Dentistry & Braces"I have never had a better experience at the dentist. The office was clean and staff was welcoming and friendly. When I needed my tooth pulled they got me in right away."
— Patient testimonial for Dental Bright"The dentist herself was fine, however, the environment was EXTREMELY unhygienic. The dental radiography equipment was clearly being reused without cleaning."
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