Mass General Brigham Orthopedics Walk-in (Lawrence, MA)
Orthopedics • Lawrence, MA
Ratings by platform
- urgentcaremap.health: 5/5 (based on 1 review) (1)
- Wheree: 7.2/10 (Not explicitly stated)
What patients say
Patients praise
- Compassionate and friendly staff
- Clear communication regarding conditions
- Convenient access across locations
- Professionalism of the support team during appointments
Common complaints
- Long wait times
- Inefficient scheduling/appointment management
- Concerns regarding customer service and administrative communication
In patients' words
"Customer feedback indicates that Mass General Brigham Community Physicians Orthopedics and Sports Medicine is praised for its compassionate staff... Many patients commend the friendly demeanor of providers."
— Wheree"Other considerations include lengthy wait times reported by some visitors; a few describe scheduling as inefficient, leading to frustration. Several reviews mention delays ranging from hours to extended waits beyond scheduled times."
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