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Mental Health Care & Therapy in Lawrence, MA | Telehealth Options

Mental HealthLawrence, MA

★★★★★4.6/5123 reviews across 3 platforms

Ratings by platform

  • Northeast Health Services (Lawrence): 4.6 out of 5 stars (109 reviews)
  • Dr. Marc Sadowsky, MD: 3 out of 5 stars (1 review)
  • Steven Carroll, PMHNP: 5.0 out of 5 stars (13 reviews)

What patients say

Patients praise

  • Patients report finding some clinicians to be compassionate, supportive, and effective listeners
  • Professional and friendly front-desk staff mentioned at certain locations
  • Prompt service reported by some users for evaluations and therapy sessions
  • Availability of diverse services including medication management and telehealth options

Common complaints

  • Difficulty reaching staff by phone or getting responses to inquiries
  • Issues with office administration, such as scheduling or checking in at the front desk
  • Mixed reports regarding bedside manner, professional conduct, and dismissiveness from clinicians
  • Complaints about diagnostic processes or perceived lack of care quality at specific facilities

In patients' words

"Northeast is wonderful!! They treat you with kindness and respect. Every person from the front desk to the clinicians."

Northeast Health Services (Lawrence) Reviewer

"Another great thing about the med clinic; you can never EVER reach them by phone. My pharmacist tried multiple times to get a question answered, and couldn't reach the desk."

Lahey Health Behavioral Services Reviewer

"I just met with this so called Dr named Nadine. I don't recommend her at all. This woman tried giving me a diagnosis in 18 min of knowing me."

BILH Behavioral Services Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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