GLFHC - Greater Lawrence Family Health Center - Merrimack Valley
Internal Medicine • Lawrence, MA
Ratings by platform
- Top Rated Local (Park Street Clinic): 3.8/5 (average based on 93 reviews) (93 reviews)
- Yelp/MapQuest aggregations: 2.5/5 (Not specified (based on small sample))
What patients say
Patients praise
- Friendly atmosphere perceived by some long-term patients
- Convenience of a comprehensive, multi-site network
- Commitment to serving a diverse, culturally varied community
Common complaints
- Long wait times and appointment delays
- Perceived lack of attentiveness from medical staff
- Customer service issues, including rudeness or lack of professionalism by front-desk staff
- Difficulty with appointment scheduling and administrative processes
In patients' words
"The worst service attention ever, they do not even respect appointments or anything... is not going to be less than 3 to 5 hours for a “doctor “ to see you for 10 minutes."
— Patient review on LocalityBiz"This is a friendly place but unfortunately it has too man clients which is good for them but one long wait for us."
— Patient review on Yelp/MapQuest"The customer services ladies are the laziest people on the world . The don’t care about the people... The waiting room is empty and the will tell you that there’s a lot of people in front of you just to not do their job."
— Patient review on LocalityBiz (West Site)More clinics in Lawrence
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