Imaging and Radiology | Lawrence General Hospital
Diagnostic Radiology • Lawrence, MA
Ratings by platform
- MedicalRecords.com: 2.3/5 (155)
What patients say
Patients praise
- Some patients report fast and efficient service for specific outpatient procedures
- Investment in modern facilities such as the Imaging Center with 'Ambient Experience' MRI technology
- Select positive feedback regarding individual staff members who are attentive and helpful
Common complaints
- Reports of rude or dismissive front desk and administrative staff
- Complaints regarding long wait times for appointments and imaging services
- Perceived lack of customer-focused care and communication from some medical staff
- Concerns over overall hospital cleanliness, noise levels, and responsiveness to patient needs
In patients' words
"Young girl at front desk extremely rude. Mocked me under her breath. Not helpful to older customers."
— LocalityBiz review (Outpatient Lab & X-ray)"Fast, friendly service here every time 2-3 times a year. needles aren’t my thing but honest felt nothing."
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