Patient First
Urgent Care • Laurel, MD
Ratings by platform
- Solv Health: 2.93/5 (1,617 reviews)
- Washington Consumers' Checkbook: 3.0/5 (23 reviews)
What patients say
Patients praise
- Friendly and courteous staff
- Convenient, walk-in access without appointments
- Clean facilities
- Efficient service during off-peak times
- Professional medical care
Common complaints
- Long wait times during peak periods
- Perceived lack of thoroughness in examinations in some instances
In patients' words
"Everyone is extremely professional, friendly, and communicative. I walked into the facility and was immediately greeted and taken to the back for triage... I was in and out in under a hour."
— LocalityBiz Review"While 30 minutes is a new record, I typically can get in and out within an hour, even if the waiting room is full. The quality of the nurses and doctors has gone up noticeably over my past couple visits."
— Unilocal Review"When I arrived there were so many people. It was literally standing room only. I was too sick to drive any where else, so I stayed. After I registered, it took 2 hours before I was seen by the doctor. Although she was nice, all she did was check my throat... this place a waste of my time."
— Unilocal ReviewMore clinics in Laurel
Capital Women's Care
Patients praise: Outstanding bedside manner and compassion from providers (e.g., staff/providers described as kind, caring, warm) · Thorough care and clear communication (patients report being listened to, questions answered, and findings explained).
ATI Physical Therapy
Patients praise: Friendly and supportive atmosphere · Professional and knowledgeable staff.
Clearway Pain Solutions
Patients praise: Highly rated bedside manner and thoroughness of specific providers (e.g., at Laurel OB-GYN) · Welcoming and professional office environment in some locations.
Evidence PT
Patients praise: Knowledgeable and professional medical staff · Caring and attentive doctors who listen to concerns.
The Wellness NPs
Patients praise: Professional and knowledgeable staff · Effective, personalized weight loss and wellness plans.
Orthopaedic Associates of Central Maryland
Patients praise: Knowledgeable and professional physical therapy staff · Successful surgical and recovery outcomes.
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