Primary Care in Laurel | 20707
Primary Care • Laurel, MD
Ratings by platform
- MedStar Health Primary Care at Laurel: 4.7/5 (4,409)
- Laurel Internal Medicine: Not explicitly provided (low) (6)
- Dr. Dahlia Reid (WebMD): 5.0/5 (40)
- Dr. Gulshan Nazir (Vitals): 3.0/5 (12)
What patients say
Patients praise
- Compassionate and attentive individual physicians
- Comprehensive care services and integrated hospital system access
- Ease of booking via online platforms for some providers
Common complaints
- Unresponsive, cold, or unprofessional office staff
- Difficulty reaching staff by phone or getting return calls
- Long wait times and rushed clinical appointments
- Issues with prescription refills and billing transparency
- Perception of declining care quality following administrative or ownership changes
In patients' words
"Since MedStar took over this place has gone downhill. Unresponsive and cold staff and rushed service."
— WebMD User Review"Dr. Reid has always gone the extra mile for me. She spends all the time that is needed and makes me feel cared for."
— WebMD User Review"The office staff doesn’t do well with keeping track of patients... I’ve never felt so pushed out and such a harsh demeanor from a doctor."
— LocalityBiz User ReviewMore clinics in Laurel
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Patients praise: Friendly and supportive atmosphere · Professional and knowledgeable staff.
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Patients praise: High quality of care · Professional and effective physical therapy services.
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