Primary care Doctor in Laurel, MD
Primary Care • Laurel, MD
Ratings by platform
- Healthgrades: 4.5 out of 5 (8 reviews)
- LifeBridge Health: 4.8 out of 5 (462 ratings, 134 reviews)
- WebMD Care: 5.0 out of 5 (40 ratings, 28 reviews)
- LifeBridge Health: 4.5 out of 5 (270 ratings, 83 reviews)
- WebMD Care (Laurel Internal Medicine): Low, specific ratings not explicitly aggregated beyond individual complaints (6 reviews)
What patients say
Patients praise
- Providers are often described as attentive, thorough, and good listeners
- Many patients appreciate doctors who take the time to explain diagnoses and treatment options clearly
- Compassionate and professional bedside manner from specific physicians
- Convenient access to services like vaccinations or on-site pharmacy refills at some locations
- Generally professional and welcoming interactions with some nursing and support staff
Common complaints
- Difficulty reaching office by phone and long hold times
- Complaints about cold, dismissive, or unprofessional front desk staff
- Concerns regarding rushed appointments and feeling unheard by providers
- Issues with prescription refills, administrative errors, and poor communication between office locations
- Dissatisfaction with changes in care quality following practice acquisitions or physician retirement
In patients' words
"Dr. Reid has always gone the extra mile for me. She spends all the time that is needed and makes me feel cared for. ... I never feel I am bothering her. Her sense of compassion is phenomenal."
— WebMD Care (Dr. Dahlia Reid)"I've been going to the doctor here for about 5 years, but they got lazy and apathetic about their patients since Covid. ... Its a joke, a very expensive joke with an inflated bill that might include mystery charges that take more time and effort to fix."
— WebMD Care (Laurel Internal Medicine)"Dr Greenspan and staff have always been professional, yet polite and empathetic. Dr Greenspan is a great doctor and seems to truly care. Even as busy as he is he always has time to lend an ear when needed."
— LifeBridge Health (Dr. Stephen Greenspan)"Throughout this entire experience, I encountered poor customer service, unhelpful staff who lacked the knowledge to answer basic patient questions, and a frustrating lack of communication."
— LocalityBiz (Padder Health Services)More clinics in Laurel
Primary Care Doctors Near Me in Laurel, MD
Patients praise: Doctors who actively listen and take time with patients · Professional, knowledgeable, and empathetic bedside manner.
Primary Care in Laurel | 20707
Patients praise: Compassionate and attentive individual physicians · Comprehensive care services and integrated hospital system access.
Family Medicine | Hattiesburg Clinic | Laurel, MS
Patients praise: Some individual practitioners receive high ratings for thoroughness and clear communication · Clinic facilities described as clean and having convenient parking in some instances.
CWC OBGYN - Silver Spring, MD & Laurel, MD
Patients praise: Outstanding bedside manner and compassion from providers (e.g., staff/providers described as kind, caring, warm) · Thorough care and clear communication (patients report being listened to, questions answered, and findings explained).
14190 Baltimore Ave, Laurel, MD - ATI Physical Therapy
Patients praise: Friendly and supportive atmosphere · Professional and knowledgeable staff.
Optimal Performance Physical Therapy: Trusted Physical ...
Patients praise: High quality of care · Professional and effective physical therapy services.
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