Psychiatric Care - Behavioral Health | UM Capital Region Health
Mental & Behavioral Health • Laurel, MD
Ratings by platform
- Birdeye (Google): 1.9 out of 5 stars (1,221 reviews) (1,221 reviews)
- Rehab.com (Google): 1.93 out of 5 stars (276 reviews)
- Healthgrades: 56% patient recommendation rate (N/A)
What patients say
Patients praise
- Facility is often described as clean and modern
- Some individual staff members recognized as kind or professional
Common complaints
- Extremely long wait times in the emergency department
- Reports of rude or dismissive staff and poor bedside manner
- Perceived lack of accountability or urgency regarding patient concerns
- Difficulties with communication regarding medical status and care
- Concerns about patient safety and support in behavioral health units
In patients' words
"I get treated like the bottom of the barrel. The nurses are dismissive. If I ask a question about my health. They give me silence."
— LocalGuideWorld (ER at UM Laurel Medical Center)"Waiting for 8 hrs, I don't think these people really care about the people..."
— Yelp (UM Capital Region Medical Center)More clinics in Laurel
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