UM Capital Region Health
Mental & Behavioral Health • Laurel, MD
Ratings by platform
- Healthgrades
What patients say
Patients praise
- Facility is often described as clean and modern
- Some individual staff members recognized as kind or professional
Common complaints
- Extremely long wait times in the emergency department
- Reports of rude or dismissive staff and poor bedside manner
- Perceived lack of accountability or urgency regarding patient concerns
- Difficulties with communication regarding medical status and care
- Concerns about patient safety and support in behavioral health units
In patients' words
"Waiting for 8 hrs, I don't think these people really care about the people..."
— Yelp (UM Capital Region Medical Center)More clinics in Laurel
Capital Women's Care
Patients praise: Outstanding bedside manner and compassion from providers (e.g., staff/providers described as kind, caring, warm) · Thorough care and clear communication (patients report being listened to, questions answered, and findings explained).
ATI Physical Therapy
Patients praise: Friendly and supportive atmosphere · Professional and knowledgeable staff.
Clearway Pain Solutions
Patients praise: Highly rated bedside manner and thoroughness of specific providers (e.g., at Laurel OB-GYN) · Welcoming and professional office environment in some locations.
Evidence PT
Patients praise: Knowledgeable and professional medical staff · Caring and attentive doctors who listen to concerns.
The Wellness NPs
Patients praise: Professional and knowledgeable staff · Effective, personalized weight loss and wellness plans.
Orthopaedic Associates of Central Maryland
Patients praise: Knowledgeable and professional physical therapy staff · Successful surgical and recovery outcomes.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.