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Find a Federally Qualified Health Center - FQHC Locations

Federally Qualified Health Center (FQHC)Las Vegas, NM

★★★★☆4.0/5220 reviews across 3 platforms

Ratings by platform

  • The Arlene Cooper Community Health Center (via Birdeye/Google): 4.2/5 stars (96 reviews)
  • Nevada Health Centers - North Las Vegas Family Health Center (via Birdeye/Google): 3.3/5 stars (30 reviews)
  • FirstMed Health and Wellness Center (via Birdeye/Google): 4.0/5 stars (94 reviews)

What patients say

Patients praise

  • Kind, attentive, and helpful staff members
  • Welcoming and non-intimidating facility environment
  • Comprehensive care including mental health and behavioral health services
  • Effective communication of patient benefits and sliding scale options
  • Generally positive feedback in formal satisfaction surveys

Common complaints

  • Long wait times and scheduling issues
  • Perceived staff or provider incompetence/dismissiveness
  • Concerns regarding billing and insurance processing
  • Lack of follow-through on patient complaints

In patients' words

"A pleasant experience from the moment I walked in. I met with Josie first who explained how the sliding scale works and all the benefits that are offered at FirstMed... The medical assistant was very nice and helpful. She listened to my concerns and never rushed me."

FirstMed Health and Wellness patient review

"I have never had a worse experience with a medical establishment in my life. STAY away from them! You don't need to deal with what I've went through. Everyone there, including the higher ups, are incompetent."

FirstMed Health and Wellness patient complaint

"I’ve been going to the ACCHC for nearly 2 years now for 3mo testing. Everyone has been very kind and helpful. I am pleased to have a supportive and non-judgement team on my side."

The Arlene Cooper Community Health Center patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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