Federally Qualified Health Centers (FQHCs) and the Health Center ...
Federally Qualified Health Center (FQHC) • Las Vegas, NM
Ratings by platform
- Birdeye/The Arlene Cooper Community Health Center: 4.2/5 (96 reviews)
- Birdeye/Nevada Health Centers: 3.3/5 (30 reviews (North Las Vegas Family Health Center))
- Birdeye/Nevada Health Centers: 3.4/5 (5 reviews)
What patients say
Patients praise
- Supportive and non-judgmental care for specific communities, such as LGBTQ2IA+ patients
- Individual providers who are described as thorough, patient, and good listeners
- Accessible and convenient locations for many patients
- Appreciation for affordable access to care for those who struggle to afford services elsewhere
Common complaints
- Long wait times, including waiting for appointments months in advance or sitting in the lobby for hours
- Difficulty with front office communication, such as clinics not answering phones or failing to return calls
- Inconsistent patient experiences, with some patients feeling dismissed or treated unprofessionally by specific staff or providers
- Concerns regarding billing issues and insurance processing
- Lack of responsiveness to complaints by some organizations
In patients' words
"She was patient, thorough, and truly took the time to listen to me and my condition, unlike others who made me feel rushed or unheard. I finally found a primary care provider who listens..."
— LocalityBiz/First Person Care Clinic Review"HORRIBLE. I arrived 15 minutes early for my 3:20pm appointment, waited 55 minutes to be seen, and finally had to give up and leave... Patients deserve better than this."
— LocalityBiz/Nevada Health Centers - Cambridge Family Health Center Review"What makes me upset about this whole experience is how easily this office exclaimed that they would take my insurance and then when an issue arises how quickly dismissive they were..."
— Birdeye/The Arlene Cooper Community Health Center ReviewMore clinics in Las Vegas
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