Urgent Care & Telemedicine | 7 Days a Week | Las Cruces, NM
Urgent Care • Las Cruces, NM
Ratings by platform
- Google (Covenant Clinics): 4.6 out of 5 stars (530+ reviews)
- Birdeye (Acosta Medical Clinic): 4.8 out of 5 stars (26 reviews)
- Solv (NEW Urgent Care - Walton): 1.0 out of 5 stars (2 reviews)
- Yelp (Las Cruces Urgent Care): 2.5 out of 5 stars (4 reviews)
What patients say
Patients praise
- Fast and efficient care at certain clinics like Acosta Urgent Care
- Courteous, kind, and professional staff reported by some patients
- Convenient access, including 7-day-a-week availability and telemedicine options
- Helpful and child-friendly service in specific instances
Common complaints
- Long wait times and delays despite having appointments
- Reports of unprofessional, rude, or dismissive behavior from staff and providers
- Poor communication and difficulties regarding patient scheduling or check-in processes
- Inconsistent quality of care and diagnostic thoroughness
In patients' words
"So much better than the other urgent cares in town they’re fast and friendly I hate the regular urgent cares because I spend at least 3 hours there this place felt so much more homey less congested with people and again FRIENDLY STAFF"
— Birdeye (Acosta Medical Clinic)"The doctor--a female with dark hair--came in and barked orders at me. ... She immediately proceeded to examine me and gave me the roughest, most violent stomach and back probing I have ever experienced."
— Solv (NEW Urgent Care - Walton)"First of all , the waited 30 minutes past my appointment time to even get brought into the office . The tracker kept saying that I wnext and I wasnt . They kept extending the time to be seen . It does no good to make an appointment ."
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