Family Medicine | Las Cruces, New Mexico
Family Medicine • Las Cruces, NM
Ratings by platform
- Healthgrades (Dr. S. Muralidhasan): 4.5/5 (25 reviews)
- Healthgrades (Dr. S. Schaefer): 4.6/5 (33 reviews)
- U.S. News (Dr. D. Dodson): 5/5 (101 reviews)
- U.S. News (Dr. D. Valenzuela): 5/5 (28 reviews)
- Healthgrades / WebMD (Dr. C. Paz): 3.0/5 to 4.5/5 (22 and 11 reviews respectively)
What patients say
Patients praise
- High levels of trust and long-term relationships with providers
- Compassionate, professional, and knowledgeable bedside manner reported by many patients
- Effective communication and thorough explanations of conditions
- Accessibility for urgent care and hospital referrals when necessary
- Appreciation for bilingual services (English/Spanish) in the community
Common complaints
- Long wait times in offices
- Difficult or overwhelmed scheduling systems
- Perceived lack of attentiveness, dismissiveness, or "rushed" appointments
- Frustration with office staff friendliness or communication skills
- Concerns over continuity of care and fragmented treatment plans
- Specific reports of feeling unheard regarding symptoms or medical concerns
In patients' words
"His office is seemingly overwhelmed with the number of patients as there is always a problem with scheduling. The staff makes little effort to listen and work with patients."
— Healthgrades (Dr. S. Schaefer patient review)"Dr Murali is different than most Doctors, he will go out of his way to visit a patient in the hospital and really cares about his patient's health and well being."
— Healthgrades (Dr. S. Muralidhasan patient review)"If you do [see this doctor], be prepared to wait 2-3 hours after your appointment time."
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