Diagnostic Imaging - Laredo Medical Center
Radiology • Laredo, TX
Ratings by platform
- Healthgrades / CMS HCAHPS surveys: 60-61% of patients recommend the hospital (4% lower than the national average) (1277 survey responses reported in one dataset)
- MDsave: 4.9/5 star rating for imaging services (15 reviews for main imaging center; 9 reviews for North imaging location)
What patients say
Patients praise
- Positive reviews for diagnostic imaging services specifically, noting good service and efficient experiences
- Instances of friendly, helpful, and informative staff interactions
- Accredited imaging facilities (e.g., CT, MRI, Mammography) at Laredo Medical Center - North
- Convenience of advanced registration for some services
Common complaints
- Reports of unorganized administrative and registration processes
- Concerns regarding communication with medical staff, including reports of doctors not directly communicating test results
- Allegations of rude or dismissive staff behavior
- General patient experience ratings lower than the national average on some platforms
In patients' words
"Do not go here. Did an ultrasound and dr didn't come out to tell me I had suspicions of cancer. She made the tech tell me need further testing."
— Yelp review"The girl in the front desk was clueless where I was in line and couldn't even find my paperwork. They need a better organizational system."
— MedicalRecords.com patient feedback"All of it was good, very good service."
— MDsave patient review for Laredo Medical Center - NorthMore clinics in Laredo
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Patients praise: Friendly and attentive staff at some locations · Professionalism of technicians and clear explanations.
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