Sports Medicine | Enhance Recovery Today—Book Now
Sports Medicine • Laramie, WY
Ratings by platform
- Better Business Bureau (BBB), Consumer Affairs, Consumer Financial Protection Bureau (CFPB) for Enhanced Recovery Company (ERC): 1.1/5 stars (BBB), 1.3/5 stars (Consumer Affairs) (Over 1,100 complaints (BBB), over 10,000 (CFPB))
What patients say
Patients praise
- Sports medicine and physical therapy clinics (such as Spine and Injury Clinic of Laramie and Yellowstone Sports Medicine) generally receive positive feedback for professional care, compassionate staff, and effective results.
- Patients appreciate personalized treatment plans, knowledgeable practitioners, and the ability to return to sport and daily activities.
Common complaints
- The term Enhanced Recovery is frequently associated with Enhanced Recovery Company (ERC), a debt collection agency that has received thousands of consumer complaints regarding harassment, debt verification issues, and potential FDCPA violations.
- There are negative reviews for an entity called Enhance Health Group, which has been cited in 2026 for concerns regarding treatment environments, cleanliness, and staff conduct.
In patients' words
"Dr. Biles is an outstanding surgeon. I recently had my knee replaced and it was much easier than I had imagined. If I could give a rating of 10, that is what I would give Dr. Biles."
— Yellowstone Sports Medicine Patient Testimonial"Enhanced Recovery Company [ERC] has an overall reputation rating of 2.4/5... indicating that the majority of clients are somewhat dissatisfied with debt collection and recovery services."
— ComplaintsBoardMore clinics in Laramie
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