Lansing Surgery Center - Michigan Gastroenterology Institute
Surgery • Lansing, MI
Ratings by platform
- Digestive Health Institute website: 4.7/5 (2710)
- Yahoo Local: 4.0/5
What patients say
Patients praise
- Professional, knowledgeable, and respectful clinical staff and doctors
- Thorough explanations of procedures and treatment plans
- Efficient check-in processes and minimal wait times for some patients
- Positive experiences with bedside manner and feeling heard by providers
Common complaints
- Difficulties and confusion regarding billing and insurance payments
- Reports of rude or unhelpful front desk and administrative staff
- Delays in receiving medical test results, such as biopsies
- Challenges in getting referrals processed or confirmed
In patients' words
"Courteous, Professional, Kind Staff. Great demeanor and medical knowledge."
— Digestive Health Institute patient reviews"My son had surgery at the Lansing Surgery Center, and all went well with his procedure, but trying to talk to someone about the billing aspect is ridiculous."
— Yahoo Local user review"I have proof my primary care office sent the referral 3 times, and the unfriendly front desk worker rudely..."
— Yelp user review of Michigan Gastroenterology InstituteMore clinics in Lansing
Alliance Obstetrics & Gynecology | UWH of Michigan
Patients praise: patients feeling heard, respected, and empowered · staff described as friendly, professional, and efficient.
Lab Locations in Lansing, Michigan - Walk-In Lab
Patients praise: convenience of drive-thru testing options · professionalism and kindness of individual staff members.
Eye Doctors & Eye Care Services in Lansing, Michigan
Patients praise: highly skilled and knowledgeable doctors · exceptional, caring bedside manner and patient-focused communication.
The Cancer & Hematology Centers: CHC
Patients praise: Physicians described as kind, caring, and thorough, taking time to answer questions · Staff noted for being friendly, efficient, and kind in various instances.
Michigan Orthopaedic Surgeons | Expert Ortho Care
Patients praise: Doctors are knowledgeable, professional, and thorough · Staff, including doctors, are described as friendly, caring, and attentive.
Comparing your options?
Browse other clinics in Lansing, or filter by state and specialty to compare patient ratings.