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McLaren Health Care Occupational Therapy

Physical and Occupational TherapyLansing, MI

★★★★☆3.8/517 reviews across 2 platforms

Ratings by platform

  • Birdeye (McLaren Greater Lansing Rehabilitation): 3.8/5 (13 reviews)
  • Birdeye (McLaren Greater Lansing Physical Therapy): 4.0/5 (4 reviews)

What patients say

Patients praise

  • Therapists described as focused, careful, patient, and good-natured
  • Patients report improvement in daily function and independence following treatment
  • Effective communication and personalized home exercise programs reported by some patients

Common complaints

  • Issues with scheduling appointments and rigid attendance policies
  • Staff unprofessionalism and communication gaps reported in isolated experiences
  • Concerns regarding patient treatment and care quality in hospital settings

In patients' words

"I've done about two months of post-surgery PT for my hand with Stacey and she's been terrific: focused, careful, clear, patient."

Birdeye patient review

"We struggled to get appointments. They will have you sign a contract about attendance. If you call to cancel an appointment, they mark it as a no call, no show."

Birdeye patient review

"My wife & I had hand OT therapy. Mary, Chelsea & Robin were effecient, professional and very patient oriented. Would go to them anytime."

US Companies review for McLaren Rehabilitation Services

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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