Laboratories | UM Health-Sparrow
Laboratory Services • Lansing, MI
Ratings by platform
- Solv: 5.0 out of 5 (2)
- Wheree: 7.7 out of 10
- Yahoo Local: 1.0 out of 5
What patients say
Patients praise
- Efficient and quick service, particularly with appointments
- Friendly, professional, and skilled staff/phlebotomists
- Convenient drive-thru options and weekend availability
- Minimal discomfort during procedures
- Clear communication and helpful guidance using digital tools like MyChart
Common complaints
- Occasional long wait times
- Inconsistencies in privacy protocols
- Occasional overcrowding, especially impacting elderly patients
- Some reports of poor customer service
In patients' words
"Lines move quickly, no contamination from group waiting rooms, the staff is friendly and very skilled with minimal discomfort."
— Loc8NearMe review for Drive Thru Lab Services"Something was not right today. Took close to an hour for me and my wife to get our blood tests. Not like other times we have come here over the past six months."
— Loc8NearMe review for Professional Building Lab"Dawn is the best! I have a step daughter that struggles with getting her blood drawn, Dawn was very good at explaining everything and keeping her calm. We will ask for her every time."
— Loc8NearMe review for Professional Building LabMore clinics in Lansing
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