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Diagnostic Imaging and Radiology • Lansing, MI
Ratings by platform
- Medicare.gov / HCAHPS (CMS): 3 out of 5 stars (average rating) (622 (based on 2019 CMS data))
- Healthgrades: 68% patient recommendation rate (Not explicitly stated (aggregated))
What patients say
Patients praise
- Appreciation for specific doctors and nurses for compassionate and effective care
- Positive feedback on labor and delivery services
- Improvements in patient comfort due to new technology and wide-bore MRI equipment
- Successful patient journeys and recoveries from cancer treatments
- Active patient and family advisory programs and feedback initiatives
Common complaints
- Concerns regarding billing processes and administrative communication
- Specific reports of unsatisfactory interactions with emergency room medical staff
- Critical accounts of patient care, particularly regarding elderly patient support
- Mixed reports on quietness and noise levels within the facility
In patients' words
"Worst care ever for my 94 year old Mother in law! She was considered a falling star She was left on portable commode for over 30 minutes as she continued to call for help... Will never return there!"
— Trustburn review"I expected my appointment to last awhile, but I was in and out of there in 30 minutes or so."
— Lansing State Journal (Patient testimonial regarding Imaging Center)More clinics in Lansing
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