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Penn Primary Care Lansdale

Internal MedicineLansdale, PA

★★★★★4.9/51,329 reviews across 2 platforms

Ratings by platform

  • Penn Medicine Official Provider Profiles: 4.9 out of 5 stars (aggregate based on provider profiles) (Varies by provider (e.g., 1,327 for Dr. Rech; 836 for Dr. Llanos; 1,123 for Brianna Jacobs))
  • Healthgrades: 5.0 out of 5 stars (2 ratings)
  • LocalityBiz: Low rating (1 star mentioned in reviews) (Multiple negative reviews cited)

What patients say

Patients praise

  • Providers described as attentive, caring, and thorough
  • Patients feel respected and listened to during visits
  • Effective, comprehensive treatment planning
  • Clear explanations of medical conditions and recovery plans

Common complaints

  • Billing issues and incorrect coding
  • Dissatisfaction with staff communication and responsiveness
  • Rigid adherence to appointment arrival times resulting in denied service

In patients' words

"Brianna has been my pcp for over 5 years now and she is the best! she really listens to any concerns and responds with compassion and patience, but most importantly a comprehensive plan to treat my health issues."

Penn Medicine Provider Profile (Brianna Jacobs)

"I received a bill from this practice because they put wrong billing codes. I tried to contact them multiple times but matter is still unsolved. Very disappointed with the doctors and staff of this location."

LocalityBiz

"Not only is she confident and knowledgeable, she takes time and listens. She wants you to understand and know your condition and treatment."

Healthgrades (Dr. Roxanna Rodriguez Llanos)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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