Metabolic Clinic at Lancaster Medical Offices
Weight Loss Clinic • Lancaster, CA
Ratings by platform
- Yahoo Local: 2.5/5 (141 reviews)
- Apple Maps: 94% satisfaction rating (16 ratings)
What patients say
Patients praise
- Some patients report being impressed with follow-ups and care coordination
- Positive feedback regarding specific customer service interactions in departments like radiology
- Convenience of having multiple services like pharmacy and blood draw under one roof
Common complaints
- Reports of rude or condescending staff interactions
- Complaints regarding appointment scheduling and office accessibility during posted hours
- Frustration with the quality of care for pediatric patients
In patients' words
"I'm a new patient with Kaiser. I'm truly impressed with the follow ups, the care and calls to meet my needs and appointments. I've experienced great customer service."
— Yahoo Local review from Alma R."This is the absolute worst experience we have ever had. Many bad experiences with Kaiser but this was by far the worst! The last time we brought our 6 year old in they sent us home..."
— Yahoo Local review from Erika A.More clinics in Lancaster
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