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Veterans Health ClinicLancaster, CA

★★★★☆4.3/532 reviews across 2 platforms

Ratings by platform

  • Rehab.com/Google Reviews: 4.3/5 (32)
  • WebMD: Not explicitly provided (3)
  • Addiction Resource: 9.2/10

What patients say

Patients praise

  • Convenient location and accessibility compared to larger medical centers
  • Professional, kind, and accommodating staff in some departments
  • Clean, modern, and quiet facility environment
  • Appreciation for the team-based approach to care

Common complaints

  • Difficulty reaching the clinic via phone
  • Staffing shortages and high turnover of primary care physicians causing inconsistent care
  • Delays in administrative and billing processes
  • Concerns regarding appointment availability and responsiveness

In patients' words

"As a service-connected disabled veteran that has been in the VA system 1994, I love being able to receive my primary care closer to home. ... The front desk, lab, nurses and my PCP are incredible. Very clean office, very quiet peaceful office and generally there is plenty of nearby parking, unlike Lebanon VAMC."

Rehab.com review

"They never pick up the phone. Limited quality doctors. Ive called here at least 50 times over the years, and have never had someone pick up the phone."

WebMD review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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