Keystone Urology Specialists: Home
Urology • Lancaster, PA
Ratings by platform
- Birdeye: 4.7/5 stars (205 reviews)
- rater8 (for Ben Kurczewski, PA-C): 4.9/5 stars (79 ratings)
- WebMD (for Dr. Christopher Miller): 5.0/5 stars (20 reviews)
What patients say
Patients praise
- Doctors and PAs are described as knowledgeable, professional, and thorough
- Staff is generally considered friendly and courteous
- Clear explanations of medical issues and procedures
- Effective and compassionate bedside manner
Common complaints
- Long wait times for appointments
- Reports of feeling rushed during visits
- Complaints regarding staff training on new systems or administrative organization
In patients' words
"Dr. Miller is one of a kind. He is forthright, compassionate, informative, professional, concerned and reassuring. He answers all questions and takes the time needed to make sure the patient comprehends all the alternatives."
— WebMD patient review for Dr. Christopher Miller"Keystone urology Specialist Dr. Gaunay MD was very helpful and professional and understanding of what I am dealing with... The staff was very helpful and professional."
— Birdeye patient review for Dr. Gaunay"It is obvious to patients that staff was not trained on new system before it was implemented.. that person should be fired."
— rater8 patient review for Ben Kurczewski, PA-CMore clinics in Lancaster
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