Comprehensive Primary & Specialty Care in Lancaster
Pain Management • Lancaster, TX
Ratings by platform
- Birdeye (Oak Street Health Lancaster): 4.5/5 stars (42 reviews)
- Birdeye (LG Health Physicians Family Medicine Crooked Oak): 3.6/5 stars (67 reviews)
- WebMD (Dr. Mark Cohen): 5/5 stars (6 ratings)
- Vitals (Dr. Carol Struminger): 4.9/5 stars (16 ratings)
- Healthgrades (Dr. Spencer Phillips): 5/5 stars (29 reviews)
- UPMC (Teresa L. Weitz): 4.9/5 stars (118 ratings)
- UPMC (Kathy Ann Daisy): 4.9/5 stars (129 ratings)
What patients say
Patients praise
- High levels of patient satisfaction with individual practitioners, frequently described as caring, compassionate, and attentive
- Patients appreciate providers who listen thoroughly and do not make them feel rushed during appointments
- Strong trust and long-term relationships with healthcare providers in the Lancaster area
- Efficient and professional staff experiences reported at many family medicine practices
Common complaints
- Concerns regarding office communication and appointment scheduling (e.g., missing lab orders, difficulty getting through by phone)
- Issues with follow-up on patient items (e.g., misplaced personal belongings)
- Some patients feel the care experience is rushed or too focused on triage/referrals
- Isolated reports of significant waiting room delays and billing disputes at larger health system entities
In patients' words
"Dr. Phillips and staff are caring, compassionate and expert professionals that stand ready to help in every way possible. We are blessed and grateful to be their patients."
— Healthgrades Review"She really takes interest and time with her patients. She makes you feel comfortable and at ease."
— UPMC Patient Review"I feel as though seeing a PCP is more of a triage experience where they are too quick to refer."
— UPMC Patient Review"Saw Dr. I and the man never took his eye off the computer. Will not see him."
— Birdeye ReviewMore clinics in Lancaster
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