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OrthoCarolina

Orthopaedics • Lancaster, SC

★★★★★4.8/54,313 reviews across 4 platforms

Ratings by platform

  • Better Business Bureau: 1.05/5
  • Trustpilot: 2.5/5 (7 reviews)
  • Birdeye: 4.7/5 (1,397 reviews)
  • Birdeye: 4.9/5 (2,909 reviews)

What patients say

Patients praise

  • Highly skilled and professional medical staff at some locations
  • Compassionate and empathetic bedside manner reported by some patients
  • Efficient and convenient appointment scheduling in specific cases
  • Positive outcomes for some surgical and non-surgical procedures

Common complaints

  • Reports of dismissive or uncaring staff and physicians
  • Frustration with administrative processes, billing, and surgery scheduling
  • Issues with medical equipment performance and communication during procedures

In patients' words

"From start to finish, the entire experience was professional, efficient, and compassionate. Thank you, Dr. Macknet, and the OrthoCarolina team for such outstanding care!"

— LocalityBiz Review for Fort Mill location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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