OrthoCarolina: Orthopedic Care, Doctors and Locations
Orthopaedics • Lancaster, SC
Ratings by platform
- Better Business Bureau: 1.05/5 (Not explicitly totaled in snippet (multiple complaints))
- Trustpilot: 2.5/5 (7 reviews)
- Birdeye: 4.7/5 (1,397 reviews (Gastonia location))
- Birdeye: 4.9/5 (2,909 reviews (Matthews location))
What patients say
Patients praise
- Highly skilled and professional medical staff at some locations
- Compassionate and empathetic bedside manner reported by some patients
- Efficient and convenient appointment scheduling in specific cases
- Positive outcomes for some surgical and non-surgical procedures
Common complaints
- Reports of dismissive or uncaring staff and physicians
- Complaints regarding misdiagnosis or ineffective treatment plans
- Frustration with administrative processes, billing, and surgery scheduling
- Issues with medical equipment performance and communication during procedures
In patients' words
"I would definitely NEVER recommend them to anyone as they are there to solely take your money and dont really care if they ever addressed any of your issues and concerns."
— Better Business Bureau Customer Review"From start to finish, the entire experience was professional, efficient, and compassionate. Thank you, Dr. Macknet, and the OrthoCarolina team for such outstanding care!"
— LocalityBiz Review for Fort Mill locationMore clinics in Lancaster
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