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Behavioral Health Services in Lancaster, CA | Adult Mental Health Unit logo

Behavioral Health Services in Lancaster, CA | Adult Mental Health Unit

Mental HealthLancaster, CA

★★★★☆3.6/593 reviews across 3 platforms

Ratings by platform

  • WebMD (Antelope Valley Mental Health Center): 1 out of 5 stars (based on 1 review) (1 review)
  • Birdeye (Kaiser Permanente Behavioral Health - Lancaster): 2.8 out of 5 stars (based on 57 reviews) (57 reviews)
  • Rehab.com (Alpha Recovery Center): 5 out of 5 stars (based on 35 reviews) (35 reviews)

What patients say

Patients praise

  • some patients report positive experiences with individual therapists
  • availability of specialized treatment plans for co-occurring disorders
  • existence of facilities offering comfortable, family-style environments with modern amenities for recovery

Common complaints

  • reports of discrimination and unkind treatment by staff
  • claims of arbitrary rules and over-medication/medication-focused treatment over holistic care
  • long wait times for appointments and difficulty contacting staff via telephone
  • dissatisfaction with facility staffing levels

In patients' words

"They're discriminatory, unkind, and treat patients like trash, imposing arbitrary rules and intentionally undermedicating patients to increase our dependency on their services."

WebMD - Antelope Valley Mental Health Center review

"Ive been going here for a few months now. Im an adolescent so the security guards make sure I don't leave the building until I have a ride. The wait is, at the most, between 5-15 minutes."

Birdeye - Kaiser Permanente Behavioral Health review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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