General Surgery - OhioHealth Physician Group
General Surgery • Lancaster, OH
Ratings by platform
- US News & World Report: 5 out of 5 (3)
- Healthgrades: 5 out of 5 (9)
What patients say
Patients praise
- Compassionate and caring provider interactions
- High satisfaction with specific surgeons (e.g., Dr. Robertson, Dr. Johnson)
- Accessibility and quality of care in the local community
- Helpful online tools like MyChart
Common complaints
- AI-generated phone calls without opt-out options
- Reports of unprofessional communication in ER settings (non-Lancaster specific)
- Billing and insurance-related grievances
In patients' words
"Very compassionate and caring He is concerned for his patients well being and willing to find what and how to fix the problems"
— Healthgrades review of Dr. David Robertson"Started to receive multiple phone calls today that were AI. I wasn't given the option to opt out of these... Patients should have the ability to opt out of these type of calls."
— Trustpilot review of OhioHealthMore clinics in Lancaster
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