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Gastroenterology Lancaster - U.S. Digestive Health

GastroenterologyLancaster, PA

★★★★★4.8/512 reviews across 2 platforms

Ratings by platform

  • WebMD Care: 5.0 out of 5 (7 ratings)
  • Vitals: 4.6 out of 5 (5 reviews)

What patients say

Patients praise

  • Knowledgeable and professional medical staff
  • Highly regarded individual physicians noted for listening to patients and providing clear communication
  • Effective patient follow-up and timely responses from specific providers

Common complaints

  • Employee reports of poor management and concerns regarding organizational priorities
  • Reports of compensation below market standards

In patients' words

"Very caring listens to all your health problems. He responds back to my questions when writing him on portal. Right away instead of waiting 3 days like all other dr do. ... He’s the best dr yet I’ve seen. Very caring understanding listens and gets you in right away if needed. I would recommend him to friends family"

Patient review for Dr. John Betteridge on Vitals

"Very daunting workplace. Every aspect is poorly managed and patient care is put on the backburner. Management is more concerned with employee drama."

Employee review on Indeed

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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