Family planning clinic in Lancaster, PA - Penn Medicine
Family Planning • Lancaster, PA
Ratings by platform
- Birdeye (Women's Specialty Center): 3.7 out of 5 stars (6 reviews)
- MedicalRecords.com (Lancaster General Hospital): 3.1 out of 5 stars (175 reviews)
- CMS (Hospital-wide): 5 out of 5 stars (CMS rating) (N/A)
What patients say
Patients praise
- praise for individual doctors who are described as knowledgeable, attentive, and good communicators
- appreciation for comprehensive gynecological services, including pregnancy care and family planning
- reports of compassionate and helpful nursing staff in some departments
- high hospital-wide recommendation rates in clinical quality surveys
Common complaints
- difficulties with administrative systems, including the patient portal, website, and communication systems
- reports of unhelpful or unresponsive office staff
- concerns regarding billing transparency and insurance issues
- long wait times for appointments and medical services
In patients' words
"I like my doctor, and the care I get - but the portal and website and text messaging system operate like it's 1999. No notice; then multiple notices; then electronic "conversations" that allow no actual RESPONSE..."
— Birdeye review of Women's Specialty Center"The practice’s physicians, described by patients as “knowledgeable, understanding, and very helpful,” work closely with each individual to develop personalized treatment plans..."
— OBGYNFinder profile for LG Health Physicians Women's Internal MedicineMore clinics in Lancaster
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